This document serves as the sole reference for all players and affiliates engaging with Kong Casino from Belgium kongs.casino. We wrote it to strip away guesswork and lay out a plain, binding picture of the rights, duties, and processes that shape your relationship with our platform. By registering an account, placing a bet, or joining our affiliate program, you confirm that you have read, understood, and accepted all terms that follow. We treat our role as a responsible operator with utmost seriousness, and we anticipate the same commitment from you. The regulations here cover licensing, account security, financial management, and marketing practices. Review each section attentively. If any clause requires further clarification, contact our support team. This agreement is not a formality. It forms the foundation of a secure, transparent gaming environment designed with Belgian players in focus, honoring local expectations and global standards for online casino operations.
We gather and manage your private details only to provide our gaming products, meet legal obligations, and, with your express consent, send you promotional messages. The data we collect comprises identification information, communication details, payment logs, and system logs such as IP addresses and device identifiers. We keep this data on safe servers based within the European Economic Area where feasible, and we use encryption both in transit and at idle. Access to your private details is tightly confined to personnel and vendors who require it to carry out their jobs, and all such parties are bound by non-disclosure arrangements. We do not transfer your data to outside organizations. We disclose it only with operational vendors such as payment processors and verification checking companies under mandatory data handling agreements that adhere with the General Data Protection Regulation. You hold the entitlement to demand a duplicate of the data we maintain about you, to request for amendments, and to request erasure where lawfully allowed. Our Data Protection Officer can be reached through the reach particulars on our privacy policy section. We will never ask you to reveal your password via electronic mail or phone, and we urge you to notify any scam attempts that impersonate Kong Casino.
We require every player to view Kong Casino as amusement, not a investment strategy. You must set individual deposit, loss, and session time limits that correspond to your available funds and free time. Our platform provides self-imposed cooling-off periods and self-exclusion tools you can activate straight from your account settings, and we uphold these restrictions without question. If we detect behaviour patterns that point to a loss of control, such as chasing losses or unstable deposit habits, our responsible gaming team may intervene, temporarily block your account, and start a mandatory discussion about your gambling habits. You should not use funds obtained through illegal methods to gamble on our site, and you are barred from allowing anyone else log into your account for any purpose. We also insist that you interact with our staff and fellow players with decorum in all communications. Offensive speech, threats, or attempts to scam the system will result in a permanent ban and possible legal action. By gambling at Kong Casino, you acknowledge that gambling involves inherent financial risk and that we cannot be held liable for losses you incur. Your participation is a personal choice, and we provide the tools to help you maintain that choice a healthy one.
Our affiliate programme rewards partners who bring genuine players to Kong Casino through approved marketing channels. We run a revenue share model by default: you earn a percentage of the net gaming revenue produced by the players you bring. Net gaming revenue is determined as total player bets minus player winnings, chargebacks, and any bonus costs tied to those players. The exact percentage varies by the number of new depositing players you send each month and the quality of that traffic, with higher tiers offering progressively larger shares. We also offer hybrid and cost-per-acquisition deals to selected affiliates on a case-by-case basis, subject to a separate written agreement. Commissions are computed at the close of each calendar month and disbursed within the first fifteen days of the following month, if your earned balance surpasses the minimum payout threshold. Payments move via bank transfer or supported e-wallet services. We offer a real-time affiliate dashboard where you can monitor clicks, registrations, first-time depositors, and your estimated commission at any moment. Negative balances roll over to the next month but are not charged beyond the lifetime of the referred player cohort.
As a Kong Casino affiliate, you serve as an independent contractor and are entirely responsible for making sure your promotional activities comply with all applicable Belgian laws, including those governing advertising, consumer protection, and gambling. You are prohibited from target individuals under the legal gambling age, and you need to incorporate responsible gambling messages and age restriction warnings in all your materials. We ban spam, unsolicited commercial email, misleading claims, and any media that connects our brand with illegal or unethical content. Affiliates are prohibited from bid on our trademark terms or variations of them in paid search campaigns without prior written permission. You must not present yourself as an employee or official representative of Kong Casino, and you must clearly disclose the commercial nature of your relationship with us on your website or channel. We maintain the right to review your promotional methods at any time and to suspend or terminate your affiliate account without notice if we identify a violation. Commission earned through prohibited practices will be confiscated, and we could pursue additional remedies including damages for reputational harm.
You are allowed to open an account with Kong Casino only if you are at least eighteen years old, or older if the minimum legal gambling age in your Belgian municipality stands higher. We ask every registrant to submit a valid official identification document, proof of residential address, and a working email address that you control alone. Submit the registration form truthfully and completely. Any effort to use a false identity, a third party’s details, or a disposable email service will lead to immediate account suspension and forfeiture of any deposited funds. We permit only one account per natural person, per household, and per IP address. Duplicate accounts created to exploit promotional offers are prohibited and will be closed without notice. During verification, we may ask for a recent utility bill or bank statement that matches the name and address on your account. This step is not optional; it is a compulsory piece of our anti-fraud and responsible gaming framework. Once your account is verified, you alone are liable for keeping your login credentials confidential. Any activity that occurs under your account will be treated as approved by you, so select a strong password and log out after each session, especially on shared devices.
Kong Casino operates under a main gaming license issued by the Government of Curacao, a jurisdiction with a established regulatory framework that mandates strict operator compliance in fields such as player fund segregation, anti-money laundering protocols, and technical system audits. Our license is international, yet we have tailored our operations to acknowledge the legal landscape of Belgium. We do not claim to hold a certain Belgian domestic license, and it continues your responsibility to confirm that your participation in online gambling is allowed under local Belgian law and does not break any personal restrictions. We implement thorough know-your-customer procedures that match European anti-fraud standards, and we report suspicious transactions to the relevant financial intelligence units as mandated. Our compliance team tracks regulatory developments in Belgium and across the European Union without pause, modifying our policies whenever needed to stay aligned with shifting legal expectations. We also subject our platform through regular penetration tests and security audits carried out by third-party firms. Together, these actions signify that when you gamble at Kong Casino from Belgium, you are engaging with a platform that respects both the wording and the essence of applicable gambling regulations, even across borders.
We construct every part of Kong Casino around a basic idea: a game is only worth playing when the rules are explicit and the outcomes are genuinely random. Our fair-play guarantee starts with the software that runs every slot, table game, and live dealer session. Independent testing labs audit our random number generator on a regular basis to verify that results are numerically random and free from tampering. We disclose the theoretical return-to-player percentages for our game library so you can make informed choices before you stake a cent. Transparency runs through our promotional terms too. When we provide a bonus, the wagering requirements, game weightings, and time limits appear plainly on the relevant campaign page and again in your account dashboard. We do not hide critical conditions in dense footnotes or use slippery language. Our customer support team is trained to answer direct questions about any rule without dodging. An informed player is a satisfied player, and we gauge our success by the trust you put in us. If we ever fall short this standard, a formal complaints procedure guarantees your concerns are seen by senior management and obtain a substantive response within a defined window.
We reserve the right to adjust this player agreement and the related rules at any time to mirror changes in our operational practices, regulatory requirements, or commercial strategy. When we make material changes, we will notify you by email and by posting a prominent notice on our website at least fourteen days before the new terms take effect. Your further use of Kong Casino after that period counts as acceptance of the revised terms. If you do not accept an amendment, you must stop playing and withdraw any remaining balance before the effective date. If a dispute emerges between you and Kong Casino, we urge you to contact our customer support team first to seek an amicable resolution. If we cannot resolve the matter internally, you may escalate your complaint to our independent alternative dispute resolution provider, whose decision will be binding on both parties. This agreement is controlled by the laws of Curacao, and any legal proceedings that result from it shall be subject to the exclusive jurisdiction of the courts of Curacao, without prejudice to any consumer protection rights you may possess under Belgian law that cannot be contractually waived. We maintain a complete record of all communications and transactions, and these records will act as the definitive evidence in any dispute.
The outcome of each non-live game at Kong Casino is established by a approved random number generator that has been tested and approved by an third-party lab accredited to international standards. This system makes sure each spin, card draw, or dice roll is randomly distinct of all previous results and cannot be predicted or manipulated by the player or the operator. We maintain detailed logs of all game rounds, encompassing bet amounts, outcomes, and timestamps, and these records are available to you on request for any session within the retention period. Our live dealer games function under a separate yet equally rigorous fairness protocol: real dealers, real cards, and real roulette wheels broadcast from secure studios, and every action is watched by multiple cameras and pit bosses. We never alter video feeds or dealer decisions. If you believe a game malfunction, report it straight away. We will investigate the game log and, if a confirmed error appears, void the affected round and return your balance to its pre-game state. This is the exclusive solution available for technical faults.
Each game on our platform has its own set of rules, which you can find by clicking the information icon inside the game interface before you make a wager. These rules include everything from symbol paylines and bonus trigger conditions to blackjack hand resolution and roulette wheel layout. We urge you to read the rules of any unfamiliar game before wagering real money. Unawareness of a game’s mechanics will not be accepted as grounds for a dispute. Bets are settled automatically by our gaming engine based on the true random result and the official paytable. If a discrepancy appears between the graphical representation of a result and the underlying game log, the game log takes precedence. We retain the right to reject any bet or to limit the maximum stake on specific games at our discretion, particularly if we identify patterns that suggest bonus abuse or advantage play techniques that contravene the spirit of the game. Malfunction cancels all pays and plays, and this principle is valid across our entire game library.
We provide a variety of deposit methods commonly offered to Belgian players, such as major credit and debit cards, bank transfers, and selected e-wallet services. Every deposit is processed in euros to avoid currency conversion surprises, and the minimum single deposit amount is shown clearly in the cashier interface before you confirm the transaction. Funds usually appear in your player account immediately, though bank transfers can take up to two business days based on your financial institution. We do not charge internal fees for depositing, but your payment provider may apply its own charges; we recommend checking their terms separately. All deposit transactions are encrypted using TLS protocols and go through automated fraud screening. If a deposit gets flagged for manual review, we will reach out to you by email and may ask for extra documents to confirm the legitimacy of the funds. Until the review concludes, the deposited amount remains pending and cannot be played or cashed out. We reserve the right to refuse any deposit that originates from a payment method not listed in your own name or that appears tied to suspicious activity.
Ahead of handling your initial withdrawal, you must complete our full identity verification procedure. This requires submitting a readable copy of your official photo ID, a current proof of address, and a copy of the front of the payment card or a screenshot of the e-wallet account used for depositing. This initial check secures your funds and maintains us in line with international anti-money laundering standards. Once verified, withdrawal requests are reviewed within twenty-four hours on business days. The precise transfer time is based on the method you pick: e-wallet withdrawals commonly arrive within a few hours, while bank transfers may take three to five working days. We set a minimum withdrawal amount and may apply a processing fee for unusually small payouts that fall below that limit. Large withdrawals surpassing a certain cumulative amount may be paid in instalments under our policies, and we will inform you if this is relevant to your request. We do not process withdrawals to third-party accounts. The name on the withdrawal destination must correspond to exactly the name registered on your Kong Casino player account.
Kong Casino does not impose fees on standard deposit or withdrawal transactions, but we do reserve the right to charge a fair administrative fee if you request a withdrawal without having wagered your deposited funds at least once. This rule hinders our payment infrastructure from being used as a money transfer service instead of a gaming platform. Daily, weekly, and monthly withdrawal limits are in place to keep operations stable and to fulfill our risk management policies. These limits are published in the cashier section and may be raised for VIP players on request after a satisfactory account review. If you deposit using one method and wish to withdraw via another, we may require you to withdraw back to the original deposit method up to the amount deposited before releasing remaining funds to an alternative method. Chargebacks and payment reversals count as severe breaches of this agreement. Any player who starts a chargeback without first contacting our support team to settle a genuine dispute will have their account permanently closed and may face legal recovery proceedings.